Question 1

What services does Oracloud offer?

Accepted Answer

Everything digital under one roof. On the IT side: websites, mobile apps, custom software, e-commerce stores, cloud setups, and ongoing maintenance.

On the marketing side: social media, ad films, logo and branding work, and dedicated packages for schools and colleges.

See all services →

Question 2

How does a project usually start?

Accepted Answer

With a conversation. Send the contact form, call, or email us — tell us what you're trying to build or fix, and we'll talk it through. After that you get a written proposal with the scope, cost, and timeline. The conversation costs nothing and there's no obligation.

Question 3

Do we need to meet in person?

Accepted Answer

Only if you want to. Our office is at Anamala Junction, Chalakudy — if you're nearby, drop in during office hours and talk to us over a coffee. Most projects run over calls, email, and WhatsApp updates. We work with clients across India without a single site visit.

Question 4

Can you take over a website or app someone else built?

Accepted Answer

Yes — it happens more often than you'd think. We start with a quick audit of what exists: the code, the hosting, and what's actually broken. Then we give you an honest recommendation. Sometimes it's a repair, sometimes a rebuild is genuinely cheaper — either way, you'll know why.

Question 5

How much does a website cost?

Accepted Answer

It depends on what the site needs to do — a five-page business site and an online store with payments are very different projects. That's why we don't have a rate card. Tell us what you need and you'll get a fixed written quote before any work starts — and that price holds unless the scope changes.

Question 6

How long will my project take?

Accepted Answer

A straightforward business website is usually live within a few weeks. E-commerce and custom software take longer and are planned in milestones. You'll see the timeline in the proposal before you commit, and you'll always know which stage your project is in.

Question 7

Do you work with small businesses and schools?

Accepted Answer

All the time. Our clients range from local shops and growing startups to schools, colleges, and established companies. Schools and colleges even get their own dedicated marketing packages — admissions campaigns, social media, and event coverage.

Question 8

What happens after my website goes live?

Accepted Answer

We don't hand over the keys and disappear. Maintenance plans cover updates, backups, security patches, and the small changes every site eventually needs. Prefer to manage it yourself? That's fine too — we hand everything over properly, with access and documentation in your name.

Question 9

Do you handle hosting, domains, and business email?

Accepted Answer

Yes. We register domains, set up hosting, and configure business email as part of delivery — one point of contact instead of three vendors. Everything is registered in your name, so the domain and accounts stay yours.

Question 10

How do I reach support when something breaks?

Accepted Answer

Call +91 7034 302 111 or email connect@oracloud.in. Office hours are Monday to Friday 9–5, and 9–1 on weekends. Clients on maintenance plans get round-the-clock attention for critical issues — that's what the 24/7 support on our homepage means.

Question 11

Is my data safe with you?

Accepted Answer

Security is part of the build, not an add-on — SSL everywhere, access controls, and secure coding practices on everything we deliver. We also set up automated backups and recovery, so one bad day doesn't cost you your data.

FAQ

Frequently Asked Questions

Services & Process

What services does Oracloud offer?

How does a project usually start?

Do we need to meet in person?

Can you take over a website or app someone else built?

Pricing & Timelines

How much does a website cost?

How long will my project take?

Do you work with small businesses and schools?

Support & Maintenance

What happens after my website goes live?

Do you handle hosting, domains, and business email?

How do I reach support when something breaks?

Is my data safe with you?

Contact Info

Location

Opening Hours

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